The Bozorgigold Group is always trying to ensure that the product that reaches you, dear buyers, is at the best level in terms of quality and standard. All products are insured before shipping and are sent by the Islamic Republic of Iran Post and Airmail, and the Bozorgigold team of 8 It is responsive to dear customers from morning to 8 pm. Despite this, respected buyers may face problems after purchase, in such cases, services are considered in the framework of after-sales service. All goods are checked for health before shipping, and this is important for our collection. A healthy product will be sent to you. The purchased products will be photographed before sending and the photo archive will be kept until your delivery is confirmed.

Product exchange conditions:

If the purchased item has a defect or technical problem. In this case, the after-sales service unit of Grand Gold should be notified by phone or email within 48 working hours after receiving the product.

If the damage is visible at the moment, the customer can refuse to take delivery of the product so that it can be returned to Bozorgigold for inspection and resending.